Follow the confirmation all the way through
- Use the sign-in linked to the paid membership.
- Open Profile and its subscription details.
- Choose Cancel subscription.
- Complete the remaining prompts.
- Check the end date and retain the confirmation.
If the membership is missing, compare the current email with the receipt. Contact support when the correct account still lacks the relevant control.
Use the remaining paid period deliberately
Access normally continues to the end of the current term. Read the displayed date and download your own permitted results while you have access. Media and pack contents may blur once the subscription expires.
Check your balance without assuming that a later new subscription will restore unused coins. Our pack explanation distinguishes collection unlocks from active membership.
Handle a past charge through a separate request
Cancellation addresses future renewal, not automatic repayment of an earlier charge. For that, use purchase review and identify the transaction concerned.
Keep access while a billing issue is being investigated. Account deletion is permanent and removes associated content; it is not merely another name for stopping the next payment.